How Multiple Software can Lead to Data Discrepancy?

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Data discrepancies are one of the most common problems while dealing with the whole process of order and inventory management. Using multiple software to operate a business can create confusion and mismatching in the data. 

What is data discrepancy?

Data discrepancy is when two or more comparable data do not match. Eg. the order details not matching the order placed by the customer. This is mainly due to the lack of timely updation of the data. 

Why does your business need single software to manage multiple tasks?

  • Latency in data- The data required to be updated is not available on time. This generally happens when businesses are using multiple software. In the case of, “on-the-fly order”, sometimes the changes in order lag while getting updated on other software and lead to delayed order delivery. 
  • The disparity in multiple software interaction- Using more than one software for handling varied tasks can lead to disparity in data generated from different software creating confusion and taking a lot of time to deal with the issue. This can lead to the generation of wrong invoicing, and the addition of wrong customer personal details and order details. This eventually results in decreasing the customer satisfaction score and can also lead to business loss.     
  • Errors in the data synchronization process- While the data is being updated from one software program to another, there might be a chance of error. This can lead to disparity in the data and create security issues while synchronizing two software. This leads to a loss of customers and revenue.
  • Dependency on other software- The usage of multiple software programs can increase the reliance on other software for data updation. Delays in order data updation can lead to delayed deliveries eventually leading to negative customer satisfaction.  

What are the possible measures to deal with the data discrepancy issues?

  1. Real-time data- The data accessed on time can help in making on-time changes in order to result in enhanced customer experience. Real-time data access also brings the chances of errors to nil. 
  2. One-stop solution for data storage- A single data store allows businesses to store their entire data in one place. Storing all the data in one place saves time and reduces the chances of errors while increasing the productivity of the business and customer satisfaction. 

How can you solve data discrepancy issues?

  1. Use of single software program- Using a single software program that allows multiple integrations can help in removing data discrepancies. Multiple integrations can help in dealing with order management, delivery management, and payment management under a single roof. This eradicates all the possible chances of errors that might have been possible due to multiple software programs. Single software programs include features- automated order management, automated delivery management, and automated payment management. 

Don’t let these issues come in the way! 

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